The tools below will assist Motor Carriers on how to easily navigate through the UIIA application and perform the most common daily activities.
Please click on the links below to view any of the user guides, short video tutorials or FAQs.
Roadside Service Policy Links New - Coming Soon!
Motor Carrier Videos/Tutorials
New Motor Carriers
Existing UIIA Motor Carriers
How to retrieve your password? View Video
How to update your account information and change your password? View Video
How to obtain your insurance agent code? View Video
How to pay an invoice online? View Video
How to download UIIA EP addenda? View Video
How to view current and pending insurance? View Video
How to remove/add EPs from your master EP list? View Video
How to check your status with a specific EP? View Video
How to apply a payment with a Credit Card? View Video
How to apply a payment via ACH? View Video
Intermodal Driver Database
How to do a Street Interchange View Video
Binding Arbitration Process
Quick Reference on Filing an Arbitration Claim View Video
Information Services Overview Videos
OVERVIEW - Bad Order Equipment Status VIEW VIDEO
OVERVIEW - Driver Vehicle Examination Report VIEW VIDEO
OVERVIEW - Driver Vehicle Inspection Report View Video
OVERVIEW - Gate Control System View Video
OVERVIEW - Global Intermodal Equipment Registry View Video
OVERVIEW - Intermodal Driver Database View Video
OVERVIEW - Street Interchange Application View Video
OVERVIEW - Terminal Feed Service View Video
OVERVIEW - Uniform Intermodal Interchange & Facilities Access Agreement View Video
Frequently Asked Questions
REPORT UIIA ISSUES
Participants may report ongoing business issues related to current UIIA provisions and/or any processes associated with the Agreement at email@example.com. Please note that insurance related information or commercial issues related to charges or billing disputes should not be sent to this e-mail address. This e-mail will only be checked once a day so it is important that all insurance updates and general questions be sent to firstname.lastname@example.org.