The tools below will assist Equipment Providers on how to easily navigate through the UIIA application and perform the most common daily activities.
Please click on the links below to view any of the user guides, short video tutorials or FAQs.
Equipment Provider Videos/Tutorials
Frequently Performed UIIA Actions by EPs
Binding Arbitration Process
Quick Reference on Filing an Arbitration Claim VIEW VIDEO
Information Services Overview Videos
OVERVIEW - Bad Order Equipment Status VIEW VIDEO
OVERVIEW - Bilateral Contract Administration Services View Video
OVERVIEW - Driver Vehicle Examination Report View Video
OVERVIEW - Driver Vehicle Inspection Report View Video
OVERVIEW - Gate Control System View Video
OVERVIEW - Global Intermodal Equipment Registry View Video
OVERVIEW - Intermodal Driver Database View Video
OVERVIEW - Street Interchange Application View Video
OVERVIEW - Terminal Feed Service View Video
OVERVIEW - Uniform Intermodal Interchange & Facilities Access Agreement View Video
Frequently Asked Questions
REPORT UIIA ISSUES
Participants may report ongoing business issues related to current UIIA provisions and/or any processes associated with the Agreement at firstname.lastname@example.org. Please note that insurance related information or commercial issues related to charges or billing disputes should not be sent to this e-mail address. This e-mail will only be checked once a day so it is important that all insurance updates and general questions be sent to email@example.com.