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Equipment Provider Help Tools

The tools below will assist Equipment Providers on how to easily navigate through the UIIA application and perform the most common daily activities.

Please click on the links below to view any of the user guides, short video tutorials or FAQs.

Equipment Provider Videos/Tutorials

Frequently Performed UIIA Actions by EPs

How to lookup Motor Carrier interchange status online?  VIEW VIDEO 

How to flag a Motor Carrier as a member and how to add a Known As Code?  VIEW VIDEO

How to add a waiver of UIIA requirements for a Motor Carrier?  VIEW VIDEO 

How to use the Web Report Generator for Online UIIA reports?  VIEW VIDEO 

Binding Arbitration Process

Quick Reference on Filing an Arbitration Claim  VIEW VIDEO 

Information Services Overview Videos

OVERVIEW - Bad Order Equipment Status VIEW VIDEO

OVERVIEW - Bilateral Contract Administration Services View Video

OVERVIEW - Driver Vehicle Examination Report View Video

OVERVIEW - Driver Vehicle Inspection Report View Video 

OVERVIEW - Gate Control System View Video

OVERVIEW - Global Intermodal Equipment Registry View Video

OVERVIEW - Intermodal Driver Database View Video

OVERVIEW - Street Interchange Application View Video

OVERVIEW - Terminal Feed Service View Video

OVERVIEW - Uniform Intermodal Interchange & Facilities Access Agreement View Video

Frequently Asked Questions
Recent/Upcoming Webinars


Participants may report ongoing business issues related to current UIIA provisions and/or any processes associated with the Agreement at Please note that insurance related information or commercial issues related to charges or billing disputes should not be sent to this e-mail address. This e-mail will only be checked once a day so it is important that all insurance updates and general questions be sent to